I've tried giving you generic instructions as it's not clear what version of Windows you're using.Right-click on iPhone and select Update Driver Software.Ĭlick browse and navigate to the following location:Ĭ:\Program Files\Common Files\Apple\Mobile Device Support\Drivers You should see a list of device types with arrows to the left of their namesįind the one with iPhone listed under it (usually it'll be under the Portable Devices category, but not always) Go to your Start menu and open Control Panel The way to fix this (assuming you are in fact on Windows), is to: That is, if you're supposed to get any message, it should be the Trust this computer message. It's actually an issue on the Windows side of things, because what you're getting the wrong message. You don't specify, but I'm guessing you're using a Windows laptop.
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